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First Impressions Last

Terms & Conditions


We currently only deliver in the UK. Delivery will be made by Royal Mail parcel post. Funds must be cleared by 10.00am before delivery will be made the same day in which case goods will be posted next day.


Only faulty products may be returned within 7 days for a full refund, excluding postage or for a replacement up to 30 days after delivery, both excluding postage costs. Contact must be made by e-mail or telephone to Impala Impressions before returning the product. Impala Impressions adheres to the Distance Selling Regulations (September 2006). You, the customer are responsible for the postage costs incurred when returning an item and the product must be returned with proof of purchase, new, undamaged in its original packaging therefore enabling re-sale. Goods must be returned with proof of purchase, registered post only. Impala Impressions cannot be held responsible for items returned in any other way. For further details on the DSR please visit

Credit Card Security

All orders over the website are processed through Google Checkout which is a secure 128 bit encrypted website. For more information on their policies simply visit the website.


Impala Impressions are sure that you will be completely satisfied with your goods, however, if you do have any queries, please do contact us with the details found on our contacts page.

Website usage

The content of this website is for general information and use only and is subject to change without notice.

Use of information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services or information available on this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes but is not limited to design, layout, look, appearance, photographs and graphics. Reproduction is prohibited.

Unauthorised use of this website may give to a claim for damages and/or be a criminal offence.

This website may also include links to other websites, these links are provided for your information, they do not signify that we endorse the websites, we have no responsibility for the content of the linked websites.

You may not create a link to this website from another website or document without Impala Impression’s prior consent.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

mother and baby hands

baby hand casting

bronze cast baby hand

“Had such fun doing Georgia’s hand and foot - she giggled and wriggled but we got a fantastic pair of casts and they look wonderful now they are framed.” Kirstina & Jeremy, Kent